Dr. Kristy Hook
Please meet and welcome Dr. Kristy Hook as our lead veterinarian and medical director of FFVCC. She was born and raised outside of Rockford, IL. She graduated from the University of Illinois Urbana-Champaign with a BA in Speech Communication and Spanish, and then stayed on to receive her Doctorate of Veterinary Medicine in 2005. Since then she has worked at several day practices around the QCA, and spent over 10 years at the local emergency center as well. She is interested in dermatology, behavior, soft tissue surgery, and geriatric/senior care. She is a strong advocate for patient care and comfort, and humane care of all animals. In her time away from the center, she stays very busy with her husband and four children in Wilton, IA. She enjoys running with her dogs, baking, gardening, camping, and watching all of her kids' sporting events. Her fur kids include 4 dogs—Beatrice, Otis, Mavis, and Izzy, and 3 cats—Dub, Lois, and Stanley. She was first introduced to fear-free concepts at a veterinary conference in 2016 and has since become one of the first veterinarians in the QCA to become fear-free certified. She is beyond excited to meet you and welcome you to FFVCC!
Dr. Nicole Oldfather
We are grateful to Dr. Nicole Oldfather for joining our team at Furever Family and can't wait for you to meet her! Dr. Oldfather is a lifelong Bettendorf native. She completed her Bachelor's degree at Iowa State University, and then continued her education at the ISU College of Veterinary Medicine, graduating in 2016. She enjoys working with dog and cat fur babies of all shapes and sizes. In her free time, she enjoys relaxing with her cat Midna, doing crafts, and playing video games. She has an interest in small animal surgery and is excited to use her fear free certification to enhance your pets' experience here at FFVCC!
We are so happy to include Sarah as a part of our Furever Family team! Sarah grew up in the Des Moines area and moved to the QCA in 2002. The same year she started working at a local daytime veterinary clinic, then moved on to a local emergency clinic in 2006. 11 years later, she is excited to join day practice once again. She enjoys assisting in surgical procedures, from getting patients ready for surgery, monitoring anesthesia, and managing patients post-procedures. She is very interested in pain management drugs and techniques, and wants to make your pets' procedures here as comfortable and pain-free as possible. Sarah likes to spend her free time reading, walking and camping. Sarah and her husband, Abraham, have a large fur family including 3 dogs: Dickens, Eddie and Wyatt and 3 cats: Henry, Millie and Lyle. Like the rest of our staff, she is anxious to put her fear-free training into action and make your and your pets' experience a great one.
We are excited to introduce you to veterinary technician, Jean! Jean grew up on a farm outside of Milan IL and has always had a great love of animals, participating in FFA, 4H, and horse judging while still in high school. She has been a veterinary technician for 24 years! She started out at a large and small animal (mixed) practice, and has been in small animal exclusive medicine for the past 20 years. Jean and her husband have lived in Reynolds IL for the past 30 years where they raised their 2 grown daughters, Kayla and Nikki. Their current housemates are a naughty Domestic Medium Haired cat named Newman, and a perfectly sweet Golden Retriever named Remi. In her spare time, Jean enjoys working out in the gym, running road races with her family, gardening, traveling, and fishing with her husband. Her greatest joy as a veterinary technician is helping owners keep their pets happy and healthy. She is excited to use her fear-free certification, as well as her years of experience, to make your visit as pleasant, educational, and helpful as possible.
Patient Care Advisor
We want you to come in and meet our amazing Patient Care Advisor, Kirsten!! She is native to the QCA and graduated from United Township. Afterwards, she went to community college for human medical studies. She lives with her two crazy fur kids – Ducky the cat and Copper the dog. Kirsten actually started out at FFVCC as a client and liked us so much that she applied to be a team member once we had an opening!! She has always loved animals and has a passion to help them. Her goal is to continue schooling in veterinary medicine. Away from work, she loves to travel and hike with Copper. Kirsten is certified in fear free practices and is excited to educate you not only about preventative care and keeping your pets safe, but also about why we are so excited about the Fear Free Way.
Client Care Advisor
Let us introduce to you our wonderful Rebecca! She works so hard for us working up front as a Client Care Advisor, and helps in the exam rooms as a Patient Care Advisor as well. She has been an animal lover since she was very young. Becca has already graduated with her veterinary assistant certificate, and would love to further her career by becoming a certified veterinary technician. Her career goals are aimed to help, enhance, and save animals. She embraces her fear free certification and is excited to meet all of your fur babies, and use her certification to make your and their experience here helpful, calm, and productive.
We are excited to welcome amazing groomer, Tori, to our Furever Family Team!!! She is a Moline native, and was in the Marines for 8 years after high school. After leaving the Corps, she starting looking for a new career and fell in love with grooming. She has been grooming since 2003, and loves the process of making pets look and feel good. Tori also enjoys going to grooming shows and seminars, and keeping up on the latest styles, techniques, and products to keep pets healthy and looking their best.
Out of the office, she loves spending time with her adorable son, 2 dogs, and cat. Tori, like the rest of our team, is Fear Free Certified and has quickly learned how to use her certification to make your pets' grooming less stressful and the most enjoyable experience possible. Call to schedule your pets' fear free grooms today!"